Head of Customer Growth


Summary

Zippity is looking to hire a dynamic individual capable of aggressively growing Zippity’s customer base and revenue. The Head of Customer Growth will report directly to the CEO with the primary responsibility of driving end user appointments and increasing revenue after a corporate client partnership is established. The Head of Customer Growth leads the client account management team in achieving onsite customer activation at every corporate partner site. Ideal candidates are scrappy self-starters that thrive when given large responsibility and the autonomy to create success. Ideal candidates should also have managerial experience, a robust marketing skill set, an eagerness to roll up their sleeves, and a passion to grow the business.

Responsibilities include:

  • Creating Zippity’s customer acquisition, activation, retention, and upselling strategies.

  • Working cross-functionally with engineering, product management, operations, and marketing to execute on strategies.

  • Managing Zippity’s account managers, providing direction and assistance to ensure each individual’s success.

  • Creating marketing content and strategy for all traditional and digital marketing channels ranging from guerrilla marketing events to paid digital advertising.

  • Providing hands-on and onsite assistance however needed.

  • Developing and implementing new tactics to further drive customer adoption.

  • Working cross functionally with the leadership team to shape company strategy.

  • Reporting weekly customer adoption progress.

This is an outstanding opportunity for someone looking to take their career to the next level by joining a high-growth start-up in a leadership role. Compensation is performance based, highly competitive, and includes equity. Excellent health benefits included.

Location: Boston, MA

What is Zippity

Zippity is the reinvention of car care for the 21st century. We deliver game-changing convenience through our seamless, tech-enabled platform and innovative mobile service garages. By partnering with major employers including Fidelity, Citizens Bank, Amica, Talbots, Mercer, Oracle, Ocean Spray and many more, we deliver our comprehensive automotive services as a workplace amenity! We recently received investment from Castrol and AAA to expand the Zippity vision nationally. Join the team and help us transform car care!


Apply

To apply, please your send resume and cover letter to careers@zippitycars.com.